On the first day, volunteers clear shelter items from cabinets, take down and disinfect beds, and reset the area. The following day, volunteers transport beds from the sanctuary to the foyer. On day two, volunteers make up the beds and complete the shelter set-up.

The work is hands-on and involves lifting, bending, and moving equipment. Two-person lifts are required for bed frames. Closed-toe shoes are needed, and gloves are provided for handling linens and cleaning products. Volunteers work under the direction of the site supervisor and are not in a client-facing role on these shifts, though confidentiality applies to anything seen or overheard in the space.

Market setup and takedown

• Set up tables, produce displays, signage, and the checkout area before doors open

• Unload and arrange stock; carry boxes and containers to the market floor

• Handle items with care to prevent damage or spoilage, and report damaged goods or packaging issues right away

• Restock and tidy displays throughout the afternoon so the market stays full and welcoming until close

• Pack down the market at the end of service, return unsold stock to the correct storage location, and leave the space clean and ready for the next shift

Welcome and patron support

• Greet patrons warmly at the door and orient first-time visitors to how the market works

• Answer questions about available items, quantities, and market guidelines

• Support patrons in accessing the items they need, offering choice wherever possible, and offer a hand with bags or carts

• Keep the market floor calm, respectful, and welcoming for everyone, including during busy periods

Intake and checkout

• Support sign-in and registration for new and returning patrons

• Record market visits accurately and confidentially following our intake process

• Assist at checkout — weighing, bagging, and completing transactions as directed

• Refer patrons to staff for other CFOC-DOC programs and supports when appropriate

Cleanliness, safety, and communication

• Keep work areas clean throughout the shift and follow all food handling, health, and safety protocols, including handwashing and gloves where applicable

• Check items for expiry or spoilage when stocking, and set aside anything questionable for the lead

• Report hazards or safety concerns immediately

• Communicate clearly with team members, ask for clarification when needed, and support other volunteers or staff as directed

• Raise any concerns or feedback with the Volunteer Coordinator

• Assist with special food drives, community events, and outreach as needed

Before applying, please ensure your availability aligns with our organizational needs. Please apply with a resume and any other documentation that is required to jessica.p@cfoc.ca

General volunteers do a variety of tasks including food service * dispensing pantry goods * monitoring washrooms * coat check * and various other odd jobs.

During the morning shift, the meal is prepared for service later in the day.
Tasks for this shift include:

• Buttering buns
• Rolling cutlery
• Plating desserts
• Sorting food
• Peeling and/or cutting vegetables
• Making salad
• Making fruit salad
• Bagging food to-go
• Washing, drying, and/or putting away dishes
• Doing laundry

During the afternoon shift, guests are served a meal.
Tasks for this shift include:

• Serving guests at their tables
• Busing tables
• Wiping tables and chairs as guests leave 
• Scraping plates 
• Preparing drinks (coffee, tea, juice, and water)
• Plating meals from the steam table
• Washing, drying, and/or putting away dishes
• Handing out food to guests to go

·       Interacting with the public while providing great customer service. Merchandising and staging of furniture donations.

·       eCommerce: product research for price and key selling points, measure dimensions, photography, and minor touch up of items to support our new online platform.

·       Tasks may include customer service, product display, pricing, assembly, and repair

• Due to the physical nature of some of the tasks required, ReStore volunteers may be asked to lift heavy objects (bathroom fixtures, windows, doors, etc.)
• Assembling furniture and some restoration of various donations.
• Able to lift 10-20 pounds and be on your feet for several hours at a time.
• Volunteers are required to wear CSA approved green label safety shoes, some at store to borrow for volunteer shift

·       Come with a willingness to learn from experienced volunteers and staff and to work as part of a team. A positive attitude, enthusiasm, flexibility, and a sense of humour is always key! Tasks are not always glamorous, so be prepared to do a variety of things.