As a food bank support volunteer, you’ll play a key role in supporting Nourish House Food Bank by helping pack client food orders, keeping shelves stocked, organizing donations, vacuum packing large quantities into more manageable amounts, and creating a friendly, welcoming space for folks who visit us.

Must be able to:

• Lift 40 lbs when needed 

• Stand for the duration of the shift and sustain repetitive physical movements 

• Adhere to required Health and Safety procedures 

• Maintain client confidentiality

• Be able to stay calm and patient in fast-paced or challenging situations

• Basic computer skills, including entering data and managing appointments in 

online systems

• Awareness of basic food safety practices and safe handling of food

Market setup and takedown

• Set up tables, produce displays, signage, and the checkout area before doors open

• Unload and arrange stock; carry boxes and containers to the market floor

• Handle items with care to prevent damage or spoilage, and report damaged goods or packaging issues right away

• Restock and tidy displays throughout the afternoon so the market stays full and welcoming until close

• Pack down the market at the end of service, return unsold stock to the correct storage location, and leave the space clean and ready for the next shift

Welcome and patron support

• Greet patrons warmly at the door and orient first-time visitors to how the market works

• Answer questions about available items, quantities, and market guidelines

• Support patrons in accessing the items they need, offering choice wherever possible, and offer a hand with bags or carts

• Keep the market floor calm, respectful, and welcoming for everyone, including during busy periods

Intake and checkout

• Support sign-in and registration for new and returning patrons

• Record market visits accurately and confidentially following our intake process

• Assist at checkout — weighing, bagging, and completing transactions as directed

• Refer patrons to staff for other CFOC-DOC programs and supports when appropriate

Cleanliness, safety, and communication

• Keep work areas clean throughout the shift and follow all food handling, health, and safety protocols, including handwashing and gloves where applicable

• Check items for expiry or spoilage when stocking, and set aside anything questionable for the lead

• Report hazards or safety concerns immediately

• Communicate clearly with team members, ask for clarification when needed, and support other volunteers or staff as directed

• Raise any concerns or feedback with the Volunteer Coordinator

• Assist with special food drives, community events, and outreach as needed

Before applying, please ensure your availability aligns with our organizational needs. Please apply with a resume and any other documentation that is required to jessica.p@cfoc.ca

General volunteers do a variety of tasks including food service * dispensing pantry goods * monitoring washrooms * coat check * and various other odd jobs.

Cooking homecooked meals for 8 to 10 individuals 

During the morning shift, the meal is prepared for service later in the day.
Tasks for this shift include:

• Buttering buns
• Rolling cutlery
• Plating desserts
• Sorting food
• Peeling and/or cutting vegetables
• Making salad
• Making fruit salad
• Bagging food to-go
• Washing, drying, and/or putting away dishes
• Doing laundry

During the afternoon shift, guests are served a meal.
Tasks for this shift include:

• Serving guests at their tables
• Busing tables
• Wiping tables and chairs as guests leave 
• Scraping plates 
• Preparing drinks (coffee, tea, juice, and water)
• Plating meals from the steam table
• Washing, drying, and/or putting away dishes
• Handing out food to guests to go

The Board of Directors represents the leaders of our agency and serves as a working board that oversees the long term strategic vision and overall health of the organization. Directors approve the organization’s philosophy and continually review the management’s performance while working toward agency goals. The Board of Directors will also annually review and approve plans for funding in view of organizational goals. Board members have a list of responsibilities that they renew every year during the annual election at our Annual General Meeting.

This program allows high schools students to be mentored and get the 40 volunteer community hours required to graduate from High School through skill building activities such as business management, communications, & Marketing, Project Management, and more for ages 13-18 years old. Volunteer throughout active program, distributing food to the general public, and feeding the homeless community members, participate in the execution of project such as Youth Mental Health Chat, Queens Park Mental Health Chat and various activities.  

Assist staff with social and recreational activities * work one on one with a client * help with meal preparation, serving meals and other kitchen duties

Deliver food boxes on Friday mornings to clients' homes.  Food boxes contain a variety of healthy food essentials, locally made or grown. Volunteers pick up the food boxes at the Whitby Hub.

Packers assemble food items, organize and fill food boxes on Thursdays.

Deliver meals along an assigned route usually designed to be completed in 1-1.5hrs * Deliver meals to the clients' door.  Have a few minutes for a brief chat.  Pick-up around 11am.

Pack meals in MOW bags in the morning hours

Clean out and sanitize returning MOW bags in the afternoon 
 

Providing a friendly atmosphere, fulfilling drink and snack orders from families, visitors and staff.  Maintain clean operations of café, ensure inventory is stocked, operate and take payment via point-of-sale device.

Facilitate Go Girls, program for girls 10-14 to learn about food and nutrition * provide guidance, attention, praise, and advice to instill trust and self-confidence * promote the importance of staying in school and healthy relationships with family and peers